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Services > Community Services > > Persons with Disabilities > Americans with Disabilities Act > ADA Title II > ADA Complaint Procedure
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ADA Complaint Procedure (Title II)

Download: ADA Title II Complaint Form 

Step 1: Fill Out and Deliver the Town “ADA Title II Complaint Form” 
Fill out Huntington’s ADA Title II Complaint Form completely and mail, e-mail or hand-deliver the signed, dated form to the ADA Officer. If you need accommodation to communicate your complaint, such as an interpreter or other reasonable assistance, please indicate your need on the Complaint Form so the ADA Officer can schedule the necessary resources to be able to effectively communicate with you at your meeting. 

Important: You must file your complaint within 90 calendar days of the incident about which you are complaining occurred.
Step 2: Meet with the ADA/Section 504 Officer  
Within 10 business days after receipt of your complaint, the ADA Officer will contact you to arrange a meeting with you to discuss your complaint. 

Step 3: Complaint Resolution Procedure 
    A) Complaint Resolved 
       At your meeting you and the ADA Officer resolve your complaint. The ADA Officer will, in writing, mail you an agreement that contains:

• Description of your complaint
• Summary of the facts
• Description of the resolution agreed to
• Timeframe for implementing the resolution
• A statement of the Town’s assurance to comply with the specific terms
    You will be asked to sign a copy of the agreement and return it to the ADA Officer.
    B) Complaint Not Resolved
   At your meeting, if you and the ADA Officer cannot resolve your complaint, the ADA Officer will, in writing, mail you a Notice of Non-Resolution that contains:

• Description of your complaint
• Summary of any proposed resolution 
• Statement addressing the issues that could not be resolved
If your complaint is not resolved, you may request a review by the New York State Office of Civil Rights (NYSOCR). 
 
File a request for review with NYSOCR within 10-business days after you receive your Notice of Non-Resolution from the town’s ADA Officer. Send a copies of your original complaint and Non-Resolution Notice to:

Office for Civil Rights, New York Office 
U.S. Department of Education 
32 Old Slip, 26th Floor 
New York, NY 10005-2500 
Telephone: 646-428-3800
Fax: 646-428-3843 
E-mail: OCR.NewYork@ed.gov 
 
Important Notes

A. ADA Title I Employment Complaints: ADA Title I addresses disability discrimination related to employment issues, including job application procedures, employment qualification standards, employment testing, hiring, advancement, discharge, employee compensation, job training, and other terms, conditions, and privileges of employment. Please do not use the ADA Title II complaint form and procedure to attempt to resolve employment issues.

B. No Waiver: This policy and complaint procedure is not a waiver of immunity of the Town of Huntington under the Constitution of the United States.